Support Resources
Plan Overviews
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Service Contact Info
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Factory Service Centers
Visit the FARONow! Customer Portal for immediate access to your FARO account, products and licenses, warranty status, support requests and more. Don’t have an account? Learn all about the benefits of this around-the-clock service >
FARO also offers email and telephone support for training and technical assistance, or to schedule service. Support hours are Monday through Friday. See below for availability and contact information for your region:
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Americas
North America
8:00 a.m. to 5:00 p.m. Eastern Standard Time (EST)
+1 (800) 736-2771
Mexico
8:00 a.m. to 5:00 p.m Central Daylight Time (CDT)
011 52 814 170 3542
Brazil
8:00 a.m. to 5:00 p.m Brasilia Standard Time
0800-047-4271
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Europe
8:00 a.m. to 5:00 p.m. Central European Standard Time (CET)
+49 (0) 7150 / 97 97 400
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Asia-Pacific
Australia
8.30 a.m. to 5.30 p.m. Brisbane Standard Time (BST)
+61.7.30296000
Toll Free: 1 (800)981-1503
China8:30 a.m. to 5:30 p.m. China Standard Time (CST)
+86.4006776826
India9 a.m. to 5 p.m. India Standard Time (IST)
Toll free: 1800.1028456
Japan9:00 a.m. to 5:30 p.m. Japan Standard Time (JST)
Toll free: +81.0120.922927
Singapore8:30 a.m. to 5:30 p.m. Singapore Standard Time (SST)
+65 65 111 350
Toll free: 1800 511 1360
Thailand8:30 a.m. to 5.30 p.m. Thailand Standard Time (TST)
+662.315.8999
Hotline: +662 315-8905
FARO offers 11 service centers globally to ensure your hardware is fully optimized for the life of the product, including annual calibration and certification and product repair.
Ready to schedule your service/certification?
Create a FARONow! Customer Portal account or log in with an existing account.